By Vivek K. Mobile: 09920183006 Email:firstname.lastname@example.org
International Business Process Management services provider, Intelenet® Global Services, announced that leading independent research firm, NelsonHall has recognised the company as a leader in Customer Engagement Services within Travel & Hospitality. Key drivers for travel & hospitality companies to turn to technology companies is to enhance the customer experience, streamline operational management and boost revenue generation.
Intelenet Global Services received the accolade for consistently demonstrating cost optimisation, revenue generation and customer experience improvement through its patented technology travel suite.
Ivan Kotzev, Principal Research Analyst for Customer Experience Services at NelsonHall said: ‘For the travel and hospitality sectors, Intelenet boasts a highly-specialized skillset, a multishore delivery network including work-at-home resources, and a stack of proprietary domain tools and technologies. All these strengths make it well equipped to address the future needs of a highly dynamic industry focused on digitalization and personalization of the customer experience.’ Read more