Tag Archive for service

Haier India strengthens its ‘safety care’ promise to customers; launches industry’s first free Phase Detector Service

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By K Ashwin Mobile: 09920183006 Email:indianshowbusiness@gmail.com

Haier, the global leader in Home Appliances & Consumer Electronics and World’s Number 1 brand in Major Appliances for 9 Consecutive Years*, today announced the launch of yet another industry first offering for its customers called ‘Phase Detector Service.’

In a bid to strengthen the promise of quality service offerings to its consumers, Haier India has launched a free Phase Detector Service for customers across India. As part of this initiative, Haier customers can get the electrical phases of their homes examined absolutely free of cost whenever Haier engineers visit their place for installations or repairs. This value added service is introduced keeping in mind the electrical grounding issue that most Indian households face today which is a potential risk for them.

Putting consumers at the core of its business, Haier has always been proactively working towards ensuring a better experience even post sales. The brand has set an industry benchmark with its service offerings through country-wide service centres, 24*7 toll free helpline, Dr. FIDO Live Chat option, Mobile Service Vans, Quality AC Installation service and the latest Electric Phase Detection Service. Haier has continually enhanced and expanded its customer service initiatives for providing quick quality service support to its customers. Read more

JET AIRWAYS’ MUMBAI-MANCHESTER SERVICE TO NOW OPERATE FIVE DAYS A WEEK

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By Vivek K. Mobile: 09920183006 Email:indianshowbusiness@gmail.com

Jet Airways, India’s premier international airline is all set to introduce the country’s first non-stop service between Mumbai and Manchester effective 05th November, 2018. The airline’s latest service connecting India via its commercial capital, with Manchester – the 3rd largest city in the UK will further strengthen Jet Airways’ connect with the United Kingdom (UK). Jet Airways will deploy a wide body A330-200 with 254 seating for the service, which will now operate five days a week including Thursday, Friday, Saturday, Sunday and Monday.

Manchester will become the 21st international addition to the Jet Airways network and with the introduction of this new flight – the carrier’s 5th non-stop service to/from the UK, Jet Airways will also become the largest carrier between Mumbai and the UK.

Jet Airways and Marketing Manchester have organized a series of roadshows in order to promote awareness about the new non-stop service among the industry and other travel/ trade bodies and partners. Marketing Manchester is the agency charged with promoting Greater Manchester on the national and international stage to visitors, investors, conference organizers and students.

Since announcing the new service in May this year, the airline has been working to strengthen additional connectivity choices for guests arriving in Manchester, who can now connect onwards to North America and Europe or even within the UK, via flights with Jet Airways’ partner carriers including Virgin Atlantic, KLM Royal Dutch Airlines, Air France and other interline partners. Jet Airways’ guests and those of certain partner carriers will also be able to enjoy mutual earn and burn of miles on each other frequent flyer programmes as per agreement between the respective airlines. Read more

“The Government is nothing more than a service provider”, says Richa Chadha

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By K Ashwin Mobile: 09920183006 Email:indianshowbusiness@gmail.com

The actor, along with comedian Kunal Kamra, spoke about living with rape and death threats from right-wing trolls on social media

In the latest episode of ‘Social Media Star’, actor Richa Chadha and comedian Kunal Kamra opened up about what it means to be frank and fearless about the establishment, while speaking to the show’s creator and anchor Janice Sequeira.  Read more

KPIT named “SAP Hybris Americas Service Delivery Partner of the Year”

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By K Ashwin Mobile: 09920183006 Email:indianshowbusiness@gmail.com

PIT Technologies (BSE: 532400; NSE: KPIT), a global technology company specializing in IT consulting and product engineering, announced that it has been named “SAP Hybris Americas Service Delivery Partner of the Year” by SAP Hybris. KPIT was recognized for its ability to successfully deliver SAP® Hybris® solutions that create transformational customer experiences and competitive differentiation for its clients across the Americas region.

KPIT has been driving market and customer impact for SAP Hybris solutions by drawing upon its deep heritage with delivering SAP solutions and is regarded for the ability to drive value-based sales cycles with accelerated business outcomes.

By combining its solution accelerators and IP with SAP Hybris solutions, KPIT has differentiated itself in the partner ecosystem by leading with innovations powered by SAP Hybris solutions such as dealer portals, 3D product visualization, predictive maintenance, intelligent field services and more.

“Our recognition as SAP Hybris Americas Service Delivery Partner of the Year underscores KPIT’s unwavering commitment to successful delivery outcomes and innovations across critical commerce, sales, service and marketing initiatives,” said Anand Chellam, Global Leader for KPIT’s SAP Strategic Business Unit. “SAP Hybris solutions represent a core and significant segment of our business portfolio, and this has resulted in ongoing recognition in the marketplace as a leading provider of services for SAP solutions,” added Chellam.

In addition to this SAP Hybris partner award, KPIT was ranked as a Leader for SAP Services in the most recent ISG Provider Lens™ report. KPIT sells, delivers and supports end-to-end SAP Hybris solutions helping leading B2C and B2B brands across strategic industries achieve transformational outcomes leveraging omni-channel commerce; sales; service; marketing; CPQ (configure, price and quote); billing; data hub and partner extension technologies.  Read more

Apollo Hospitals launches online clinical opinion service for cancer patients

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By Vivek K. Mobile: 09920183006 Email:indianshowbusiness@gmail.com

The Apollo Hospitals Group announced the launch of a unique online cancer opinion service for patients and those seeking medical opinion on cancer from its specialists.

Through this service, patients anywhere in the world can login to the Apollo Cancer Opinion website at www.apollocanceropinion.com, upload their medical reports and have their cases reviewed by best oncologists in Asia across Apollo Hospitals network. With its large network of 71 hospitals, and 7 comprehensive cancer centers, Apollo aims to provide patients the best possible treatment plans keeping in mind the latest cancer research, before providing cutting edge treatments at its cancer centers.  Read more

LTI Ranks as the Top Service Provider in France

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By K Vivek Mobile: 09920183006 Email:indianshowbusiness@gmail.com

Larsen & Toubro Infotech Ltd. (NSE: LTI, BSE: 540005), a global technology consulting and digital solutions company ranked number one in the overall customer satisfaction, in the European IT outsourcing study conducted by Whitelane Research. The French study is part of Whitelane’s annual extensive IT outsourcing survey. LTI is positioned well above the industry average on several Key Performance Indices such as Service Delivery, Relationship, Commercial, and Transformation. Read more

Muthoot Finance tie up with Global IME Bank for money transfer service to Nepal

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By Vivek K. Mobile: 09920183006 Email:indianshowbusiness@gmail.com

(L-R ): Mr. Adarsh O.B, Mr. Subhash Tamang (Head Business development of IME), Mr. Arun.K.V , Mr. Goutam ( IME), Mr. Vineeth Wilson (BM), Mr. K R Bijimon, CGM, Mr. Tilochan Paudel ( Customer), Mr. George Alexander Muthoot, Managing Director, Mr. Jayadeep.

Muthoot Finance Ltd, the flagship company of Muthoot Group has tied up with Global IME Bank to expand its money remittance services between Indo Nepal Corridor. Muthoot Finance is the only NBFC to extend the money transfer services from India to Nepal.  Read more

Chevrolet India organizes Nationwide Service Camp

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By K Ashwin Mobile: 09920183006 Email:indianshowbusiness@gmail.com

Keeping its commitment to support Chevrolet customers in India through a dedicated network of Authorised Chevrolet Service Operations, Chevrolet India is organizing the Chevrolet Service Camp from 16th March to 20th March, 2018. Supported by more than 170 authorized Chevrolet workshops,  the Chevrolet Service Camp is expecting to see visits by over 15,000 customers to their local Chevrolet workshop.

 

With the assurance to provide their customers with professional maintenance and repair services, Chevrolet Authorized Service Operations have lined up a range of exciting offers for their customers. All models of Chevrolet cars will be inspected and expert advice will be provided to customers on maintenance requirement of their cars. During this period customers will get for their vehicles a free health check-up, free top-wash and can avail discounts up to 25% on labor costs & Chevrolet genuine parts along with attractive discounts on various allied services.*

 

Markus Sternberg, Vice President- Commercial Operation Chevrolet India, said “We at Chevrolet believe in keeping our customers at the centre of everything we do. Taking Chevrolet’s promise forward, we have initiated these Chevrolet Service Camps camps across in India for the benefit of our customers. This initiative will ensure that the Chevrolet customers continue to benefit from attractive offers and enjoy the professional aftersales services from our service network.” Read more

LTI Tops the ‘Challengers’ List in Everest Group’s PEAK Matrix™ Service Provider of the Year 2018 Report

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By Vivek K. Mobile: 09920183006 Email:indianshowbusiness@gmail.com

Larsen & Toubro Infotech Ltd. (NSE: LTI, BSE: 540005), a global technology consulting and digital solutions company has topped the list of ‘Challengers’ in the Everest Group’s PEAK Matrix™ Service Provider of the Year 2018 report.

Now in its third year, PEAK MatrixTM Service Provider of the Year report has introduced a separate list of ‘Challengers’. These are the top 10 service providers with annual revenue of under $2 billion establishing themselves as credible alternative to their larger peers by focusing on specific solution segments, geographies, and/or industries.

This recognition underscores LTI’s capabilities as a trusted service provider for companies seeking an outcome-oriented partner. In addition to leading the Challengers list, LTI also climbed to the 13th position in the IT Services Top 20 list from the 16th position in 2017. The Top 20 list is created using a consolidated score reflecting points received on individual evaluations in Everest Group’s PEAK MatrixTM assessments throughout the year.

Jimit Arora, Partner, Everest Group said, “As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint and a complex provider portfolio, they are looking for service providers with strong broad-based capabilities and successful services strategies that align well with the evolving enterprise IT demand. With consistent performance across Everest Group’s PEAK MatrixTM assessments, LTI has established itself as a compelling partner for enterprises seeking a digital transformation.” Read more

Shriram Automall conferred with ‘Best Employee Engagement Company in Service Sector’

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By Vivek K. Mobile: 09920183006 Email:indianshowbusiness@gmail.com

Shriram Automall India Limited (SAMIL) – India’s largest Service Provider for Exchange of Used Vehicles & Equipment has been recognized as the company having ‘Best Employee Engagement in Service Sector’, at Employee Engagement Leadership Awards 2018 organized by World HRD Congress & presented by ET Now at Taj Lands End, Mumbai. Read more