Tag Archive for research

Infosys Research: Digital Disruption is Steering Enterprises from Core Modernization to Delivering Customer Delight

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By Vivek K. Mobile: 09920183006 Email:indianshowbusiness@gmail.com

Infosys (NYSE: INFY), a global leader in consulting, technology, and next-generation services, today released global research that provides insights into how and why organizations are adopting and investing in new digital technologies and strategies. The research report ‘How enterprises are steering through digital disruption’, was compiled by interviewing 1,000 senior IT and business decision makers in organizations across seven countries.

Currently, enterprises are using digital technologies across a variety of areas in their core IT management (79 percent), business process management (60 percent) and customer relationship management (62 percent). This establishes digital-ready enterprises as those that are continuously investing in reinventing their businesses from the core including processes and systems, with as much enthusiasm as their customer touchpoints and journeys. The research also found that respondents’ organizations are looking to utilize digital technologies (if they haven’t already) across knowledge management (33 percent), operational intelligence (31 percent) and product development (28 percent).

Disruptive digital technologies continue to equip enterprises to consume and analyze data to improve business, both by reimagining processes and experiences. 67 percent of organizations that participated in the study are leveraging big data analytics. Over half of these organizations have already made investments in deep learning algorithms of AI.

The research also revealed that customer centric technology investments are among the top three priorities for all industries except Manufacturing and CPG. Life Sciences leads the way (86 percent investing in technology for patient centricity during clinical trials), followed by Retail (79 percent investing in augmented reality for virtual stores) and Banking (75 percent investing in opti-channel for better customer experience). These technologies are also among the top priorities in Insurance (to encourage insurance buying behavior), Utilities (for omnichannel customer engagement), healthcare (to predict onset of health conditions) and Automotive (for connected cars). Read more

NSE Academy and Moody’s Analytics launches PG courses in Investment Banking and Research

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By K Ashwin Mobile: 09920183006 Email:indianshowbusiness@gmail.com

NSE Academy, a wholly owned subsidiary of India’s leading stock exchange National Stock Exchange of India Ltd. (NSE) and Moody’s Analytics launched a joint PG Certificate Programme (PGCP-IBR) Courses in Investment Banking and Research. The programme has globally benchmarked curriculum, with multiple career options in investment banking, research and other domains of financial markets. Read more

Infosys Research: Business Leaders Adapt as Enterprise AI Moves Beyond Experimentation

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By  Vivek K.  Mobile: 09920183006  Email:indianshowbusiness@gmail.com

Infosys (NYSE: INFY), a global leader in consulting, technology, and next-generation services, today released global research on the impact artificial intelligence (AI) technology implementations in the enterprise are having on return-on-investment (ROI), the workforce and organizational leadership. The research report, Leadership in the Age of AI, surveyed more than 1,000 business and IT leaders with decision-making power over AI solutions or purchases at large organizations across seven countries.

 

The research findings point to a fundamental shift in how enterprises operate as AI takes hold. Enterprises are moving beyond the experimentation phase with AI, deploying AI technologies more broadly and realizing benefits across their business. According to the survey, 73 percent of respondents agreed or strongly agreed that their AI deployments have already transformed the way they do business, and 90 percent of C-level executives reported measurable benefits from AI within their organization. Additionally, the data showed organizations are taking steps to prepare employees and business leaders for the future of work, with 53 percent of respondents indicating that their organization has increased training in the job functions most affected by AI deployments.

 

Mohit Joshi, President, Infosys: “While it’s fair to say that, like most promising new technologies, there has been a tremendous amount of hype around AI, it turns out that the vast majority of enterprises with AI deployments are realizing clear and measureable results. AI, as the research shows, is becoming core to business strategy, and is compelling business leaders to alter the way they hire, train and inspire teams, and the way they compete and foster innovation. Industry disruption from AI is no longer imminent, it is here. The organizations that embrace AI with a clearly defined strategy and use AI to amplify their workforce rather than replace it, will take the lead, and those that don’t will fall behind or find themselves irrelevant.” Read more

ICICI Lombard commissions pan India research: ‘Readiness of India Inc. with respect to Risk Management’

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By  Vivek K. Mobile: 09920183006  Email:indianshowbusiness@gmail.com

ICICI Lombard General Insurance, one of the leading general insurance companies in the country, has commissioned an all India research entitled ‘Readiness of India Inc. with respect to Risk Management’. The research was conducted through online interviews with 130 C-suite risk officers, to identify the risk practices adopted by Indian organizations.

The research elucidates Enterprise Risk Management (ERM) as a mechanism which combines culture, capabilities and practices with strategy setting and its execution to manage risks in order to create, persevere and realize value. While the key risk areas perceived by India Inc. include regulatory compliance (53%) and operational concerns (50%); 27% of the respondents believe geopolitical uncertainty to be a risk factor. Whereas, 23% claim uncertain economic growth can lead to increasing risks. Interestingly, only 23% respondents perceived information insecurity as a key risk while 11% believe technological disruption was a risk area. This could be because of the limited risk exposures that companies would have experienced directly. Read more

Over 50% of Global Retail Banks Expect Digital Investments to Yield Measurable Returns by 2020: Infosys Finacle-Efma research

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By Vivek K Mobile: 09920183006  Email:indianshowbusiness@gmail.com

Infosys Finacle, part of EdgeVerve Systems, a product subsidiary of Infosys (NYSE: INFY), and Efma, a global not-for-profit organisation, today launched the ninth annual study of Innovation in Retail Banking. The research revealed that technology investments in 2018 will revolve around ‘topical’ areas such as information security, advanced analytics and open banking APIs, as opposed to ‘future-looking’ areas such as conversational AI, robotic process automation, the Internet of Things, augmented reality or virtual reality. However, 70% of organizations planned to support a conversational AI solution, with close to 25% having made investments in AI. Read more