By Vivek K. Mobile: 09920183006 Email:email@example.com
In a big step towards enhancing customer experience, Ola, India’s leading and one of the world’s largest ride-sharing companies, launches a comprehensive in-trip insurance program for its customers across India. Extending the benefits of the ‘Chalo befikar’ insurance program to its customers, Ola becomes the FIRST smart mobility platform in the country to offer an in-trip insurance cover to its users, across all categories viz. cabs, auto, kaali-peeli, and e-rickshaw. Ola has partnered with Acko General Insurance Ltd and ICICI Lombard General Insurance Ltd to launch this program designed to benefit its customers across 110+ cities. A user booking an Ola ride can opt for an in-trip insurance cover while booking the ride at a premium of INR 1 for all intra-city travel; INR 10 for Ola Rentals; INR 15 for Ola Outstation.
The first-of-its-kind program is being rolled out for customers in major metros and will be scaled up to all cities, covering the entire base in the coming weeks. The comprehensive insurance program provides benefits in cases of loss of baggage or laptops, missed flights, accidental medical expense, ambulance transportation cover, and much more. The optional in-trip insurance program can be purchased through the Ola app. The claims can be made through the Ola app as well as the provider’s website, mobile app and, call center.
Vishal Kaul, Chief Operating Officer at Ola said, “We are thrilled to introduce in-trip insurance for our customers under the ‘Chalo Befikar’ insurance program. Just for INR 1, Ola customers can avail an insurance policy of INR 5 lakh which will also provide cover for missed flights, loss of baggage, loss of laptop, emergency hotel requirements, and many more. The launch of this initiative, a first of its kind in India, reiterates our resolve of building customer-first solutions.” Read more